Joy in the Processing LLC
Effective Date: October 12, 2026
Website: https://joyintheprocessing.com
Our Commitment to You
At Joy in the Processing LLC, our heart is to provide faith-centered resources, products, and services that encourage spiritual growth, strengthen your identity in Christ, and equip you to walk confidently in God’s promises.
We value your trust and strive to provide meaningful experiences, quality products, and excellent customer service. We also believe in operating with integrity, transparency, and mutual respect.
This Refund, Returns & Cancellation Policy explains how we handle purchases, returns, cancellations, exchanges, and refunds for products and services purchased directly through Joy in the Processing LLC.
By purchasing a product, registering for an event, or booking a paid service, you acknowledge the applicable terms of this policy, subject to your rights under applicable law.
1. Physical Products: Books, Journals & Merchandise
We offer a 30-day return window for eligible physical products purchased directly from our website.
To qualify for a return:
- You must contact us within 30 calendar days of receiving your order.
- The product must be unused and in its original condition.
- Books and journals must be free from writing, markings, significant wear, or damage caused after delivery.
- Proof of purchase, such as an order confirmation or receipt, must be provided.
Items not eligible for standard returns include:
- Personalized or customized products
- Final-sale or clearance merchandise clearly identified as non-returnable before purchase
- Products substantially used or damaged after delivery
- Digital products, which are addressed separately below
These exclusions do not limit your rights concerning defective, damaged, or incorrectly supplied products.
How to Request a Return
Please email in**@****************ng.com with the subject line “Return Request” and include:
- Your name and order number
- The product you wish to return
- The reason for your return
- Photos, if the product arrived damaged or defective
If your return is eligible, we will provide instructions and an authorized return shipping address.
Please do not send products to our mailing address without receiving return instructions first.
Return Shipping
For returns based on a change of mind, the customer is responsible for return shipping costs. Original shipping fees are non-refundable unless otherwise required by law.
If an item arrives damaged, defective, or incorrect due to our error, we will arrange an appropriate replacement, refund, or other legally required remedy without charging you for return shipping.
We recommend using a trackable shipping service for returns, as we cannot guarantee receipt of packages sent without tracking.
2. Digital Products & Downloadable Resources
Our digital offerings may include:
- Printable journals and workbooks
- Bible study materials
- Prophetic processing worksheets and templates
- Identity declarations and devotional resources
- Digital planners and organizational tools
- Downloadable training materials
- Other electronic resources
Digital products are generally final sale once downloaded, accessed, or delivered electronically.
Because these items provide immediate access to intellectual property, we do not ordinarily offer refunds for changes of mind after access or download.
However, if you experience a technical issue, receive the wrong file, or discover that a product is materially defective or not as described, please contact us.
We will make reasonable efforts to resolve the issue by providing technical assistance, a corrected file, a replacement, or an appropriate refund.
Digital Product Usage
Unless otherwise stated, digital products purchased from Joy in the Processing LLC are intended for the purchaser’s personal use.
Products may not be copied for distribution, resold, shared publicly, or reproduced for commercial purposes without written authorization.
Purchases intended for group instruction, ministry teams, churches, or organizational distribution may require a separate license or written permission.
Please review the individual product description for any additional licensing permissions.
3. Prophetic Processing Coaching & Individual Sessions
Our individual services may include faith-based coaching, prophetic processing, and other personal or spiritual development sessions.
Because these sessions involve reserved appointment times, personal preparation, and individualized attention, the following cancellation terms apply.
Appointment Cancellation & Rescheduling
Clients may cancel or request to reschedule a paid appointment by providing at least 24 hours’ notice before the scheduled session.
When adequate notice is provided:
- Clients may request a refund for a session that has not yet occurred.
- Clients may choose to reschedule instead of receiving a refund.
Late Cancellations & Missed Appointments
Cancellations made less than 24 hours before an appointment may not qualify for a refund.
Missed appointments without prior notification are generally non-refundable.
We understand that emergencies and unexpected circumstances occur. Please contact us as soon as possible if you experience an emergency. We may consider exceptions on a case-by-case basis.
Completed Sessions
Once a coaching or prophetic processing session has been completed, payment is generally non-refundable.
We are committed to providing thoughtful, professional, faith-centered support. However, personal experiences, spiritual insights, and individual outcomes naturally vary.
We cannot guarantee a particular spiritual revelation, personal breakthrough, prophetic interpretation, or desired result.
These terms do not exclude remedies required by applicable law.
Free Consultations
Complimentary consultation appointments do not require payment and therefore are not eligible for refunds.
We appreciate advance notice if you need to cancel or reschedule a complimentary appointment.
4. Workshops, Classes, Courses & Live Events
Joy in the Processing LLC may offer live and virtual workshops, training sessions, group experiences, and educational programs.
These may include prophetic activation workshops, identity-focused teachings, Bible studies, and other faith-centered learning opportunities.
Live Workshops & Events
Unless a specific event states otherwise, participants may request a refund by cancelling at least 7 calendar days before the event.
Cancellations made less than 7 days before the event are generally non-refundable, although we may offer a transfer to a future event or registration credit when appropriate.
Once an event has started, registration fees are generally non-refundable.
Failure to attend a scheduled workshop or event does not automatically qualify a participant for a refund.
Event Cancellations by Joy in the Processing LLC
If we cancel a paid workshop or event, registered participants will be offered either:
- A full refund of the affected registration fee, or
- The option to transfer to a rescheduled event.
Participants may select their preferred option.
If an event is significantly rescheduled and you are unable to attend the new date, you may request a refund.
Recorded Workshops & Online Courses
Pre-recorded courses, downloadable classes, and workshops with immediate digital access are generally non-refundable once the purchased content has been accessed.
If purchased content is materially defective, inaccessible, or not delivered as described, please contact us so we can provide an appropriate remedy.
Any course-specific refund guarantee or alternative terms clearly disclosed before purchase will take precedence over the general terms in this section.
5. Coaching Packages, Programs & Group Experiences
For multi-session coaching packages, processing circles, mentorship programs, or other ongoing paid services, any additional refund and cancellation terms will be disclosed at registration or in a separate client agreement.
Unless otherwise specified:
- Unused sessions may qualify for a refund if cancellation occurs before the program or package begins.
- Sessions and services already delivered are non-refundable, except where required by law.
- Once a group program begins, refunds for unused portions are considered according to the applicable program agreement and services already provided.
- Where appropriate, we may offer rescheduling, a transfer, or credit toward another service.
If a written service agreement provides different cancellation or refund terms, those terms will apply, subject to applicable law.
6. Damaged, Defective, Incorrect or Missing Products
We carefully prepare our resources and want your order to arrive in excellent condition.
If you receive an incorrect, damaged, defective, or incomplete product, contact in**@****************ng.com as soon as reasonably possible.
For faster assistance, we encourage you to report shipping damage within 7 days of delivery, although this requested reporting period does not limit any rights provided by law.
Please include your order number, a description of the issue, and photographs when applicable.
Depending on the circumstances, we may provide a replacement, corrected product, refund, or other appropriate resolution.
7. Third-Party Purchases
Some of our books, products, courses, or other resources may be sold through third-party platforms, including Amazon and other authorized marketplaces.
When a purchase is completed directly through a third-party seller or marketplace, that platform’s applicable return, cancellation, and refund policies generally govern the transaction.
Joy in the Processing LLC cannot directly process refunds for purchases where payment was collected and managed exclusively by another retailer.
Please contact the original seller or marketplace for assistance with those orders.
8. Refund Processing
Once a refund request has been reviewed and approved, we will notify you by email.
Approved refunds will ordinarily be initiated within 5–10 business days.
Refunds are generally returned to the original payment method used for the purchase.
Your bank, credit card company, or payment processor may require additional processing time before the funds become visible in your account.
If you have not received an approved refund after the expected processing period, please contact us.
We will work with you to investigate the transaction.
9. Non-Refundable Purchases
Subject to applicable law and any expressly stated product-specific guarantees, the following purchases are generally non-refundable:
- Digital downloads that have already been accessed or delivered
- Completed individual coaching or prophetic processing sessions
- Missed appointments without the required cancellation notice
- Workshops or events that have already taken place
- Recorded training programs that have been accessed
- Personalized or customized products that are not defective or incorrectly supplied
- Services already fully rendered
We reserve the right to consider reasonable exceptions in circumstances involving hardship, emergencies, or unusual situations.
10. Special Offers, Discounts & Promotions
Purchases made during promotional campaigns or using discount codes remain subject to this policy unless different terms are clearly communicated at the time of purchase.
Where a refund is permitted, it will be calculated using the actual amount paid, after applicable discounts.
Promotional gifts or bundled items may affect the refund amount if the original purchase conditions are no longer met.
11. Shipping Delays & Unfulfilled Orders
We strive to fulfill physical product orders within the shipping timeframes communicated during checkout or in the product description.
If we are unable to ship your order within the promised timeframe, we will contact you regarding the delay and provide any cancellation or refund options required by applicable law.
If an order cannot be fulfilled, we will issue a refund for the affected unfulfilled items.
12. Our Commitment to Fairness
At Joy in the Processing LLC, we believe that the way we conduct business should reflect our values.
We strive to approach customer concerns with grace, honesty, clear communication, and mutual respect.
While we maintain policies to protect the sustainability of our business, we also recognize that individual circumstances sometimes require thoughtful consideration.
If you have a concern about a product, service, or experience, we encourage you to contact us directly so we can work toward an appropriate resolution.
13. Contact Information
For return requests, cancellations, refunds, product assistance, or questions about this policy, please contact:
Joy in the Processing LLC
P.O. Box 65
San Marcos, TX 78667
United States
Email: in**@****************ng.com
Phone: (512) 436-3015
Website: https://joyintheprocessing.com
Please include your order number or appointment information when applicable.
14. Policy Updates & Applicable Rights
Joy in the Processing LLC reserves the right to revise this policy as our products, services, and business operations evolve.
The updated policy will be posted on our website with a revised effective date.
Changes will not retroactively remove rights or benefits already established under the terms applicable at the time of purchase.
Nothing in this policy is intended to waive, restrict, or exclude any consumer rights or remedies that cannot lawfully be waived under applicable federal, state, or international law.
Thank you for supporting Joy in the Processing LLC.
Every resource we create and every service we offer comes from a desire to see people strengthened in their faith, established in their identity in Christ, and equipped to walk forward with clarity, confidence, and joy.
We’re honored to be part of your journey.